_shipping-returns
01.Shipping
We aim to deliver orders within 1 to 5 business days (based on your location) from the time that they are ordered. Please allow extra time for rural deliveries. Orders...
01.Shipping
We aim to deliver orders within 1 to 5 business days (based on your location) from the time that they are ordered. Please allow extra time for rural deliveries. Orders...
07.Damaged or Defective Items
We are happy to replace all items damaged in transit on their way to you and / or items containing a manufacturer's defect. Delivery charges incurred will be reimbursed. The...
07.Damaged or Defective Items
We are happy to replace all items damaged in transit on their way to you and / or items containing a manufacturer's defect. Delivery charges incurred will be reimbursed. The...
06.Refunds
Once your returned merchandise is received, we will credit your original form of payment. Refunds will be credited for the purchase price along with any applicable taxes. Please allow 5...
06.Refunds
Once your returned merchandise is received, we will credit your original form of payment. Refunds will be credited for the purchase price along with any applicable taxes. Please allow 5...
05.How to Return
If your order is faulty, incorrect or you have simply changed your mind about what you purchased, you can return your items for FREE within 30 days using our online...
05.How to Return
If your order is faulty, incorrect or you have simply changed your mind about what you purchased, you can return your items for FREE within 30 days using our online...
04.Returns
JanSport.co.nz is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product you purchased online, please return it to us...
04.Returns
JanSport.co.nz is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product you purchased online, please return it to us...