07.Damaged or Defective Items
We are happy to replace all items damaged in transit on their way to you and / or items containing a manufacturer's defect. Delivery charges incurred will be reimbursed. The amount reimbursed will match the shipping prices on this site. Please contact us via email info@jansport.nz or Facebook message www.fb.com/msg/jansportnz if your item is damaged or defective on arrival.