07.Damaged or Defective Items

We are happy to replace all items damaged in transit on their way to you and / or items containing a manufacturer's defect. Delivery charges incurred will be reimbursed.  The amount reimbursed will match the shipping prices on this site.  Please contact us via email info@jansport.nz or Facebook message www.fb.com/msg/jansportnz if your item is damaged or defective on arrival.

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