11.What is JanSport’s Warranty Policy?

Guaranteed for Life.

JanSport engineers quality, durable, and reliable products. So, if your pack ever breaks down, simply return it. We'll fix it or if we can't we'll replace it or refund it. We stand by our packs for a lifetime, and since we've been making packs since 1967, that's a guarantee you can stand by.

To read the complete warranty policy and how to submit your pack, please see our JanSport warranty page.

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